Privacy Policy

When you contact us or request a quote, we may collect:

• Your name
• Phone number
• Email address
• Collection and delivery postcodes
• Service requirements
• Item descriptions and approximate values
• Uploaded photos
• Messages and notes submitted through the contact or quote form

We use the information you provide only to respond to enquiries, prepare quotes, arrange services and manage customer communication. We may also use your contact details to follow up on outstanding quotes or to confirm collection and delivery details.

We do not sell personal data. To deliver the transport service you have requested, we may share the details needed for that job (such as names, contact numbers, addresses and goods information) with trusted third parties, including:

• Carrier and transport partners
• Subcontracted drivers
• Freight partners for UK and European movements
• Customs agents, where a movement requires customs clearance
• Storage partners, where storage is part of the service
• Other service providers required to complete the transport movement, such as our website and email providers

We only share what is necessary for that purpose.

We keep your information only for as long as needed to provide our services, respond to enquiries and meet our legal and accounting obligations.

You can ask us at any time to confirm what personal information we hold about you, to correct it, or to delete it where we are not required to keep it.

For any privacy-related questions, please contact Sean Fitzgerald by phone on 01992 929 087 or by email at sean@youritemsmatter.com.